At Owen Hodge Lawyers, we recognise the importance of protecting personal information collected about our clients and prospective clients. We are committed to and bound by law to comply with the National Privacy Principles.
This Policy applies to Owen Hodge Lawyers and all subsidiaries.
COLLECTING PERSONAL INFORMATION ABOUT YOU
We collect and store personal information about you so that can provide a range of services. The types of information we would usually collect are:
- Name, street and mailing address, date of birth, email address, telephone contact numbers, fax numbers and your company or business name
- Information about individuals we collect in the course of acting for clients
- Which services you use
- Feedback on the services you have used
- What new services and products you may be interested in
HOW WE USE AND DISCLOSE YOUR PERSONAL INFORMATION
Unless you inform us or have previously advised us not to, your personal information may also be used by us for:
- Providing you with the service you have requested
- Helping us to conduct business with you
- Informing you about our products and services
- Analysing our products and services
If you do not want us to contact you or send you information, please let us know.
We may also disclose your personal information to:
External service providers (such as mailing centres) but only so that they can provide the services that we have contracted out to them. This information will be conveyed on a confidential basis.
Unless you inform us not to, anyone acting on your behalf such as your financial adviser or accountant
Other than for the purposes above, we will not disclose your information without your consent, or as required or authorised by law.
ACCESSING YOUR PERSONAL INFORMATION
In most cases you can gain access to any personal information that we hold about you. Any requests for personal information should be directed to our Privacy Officer by email to firstname.lastname@example.org or by writing to the address below. Subject to verification of your identity, we will provide you with access to any information we collect about you as soon as practicable. We will not charge you any fees for a request but may charge you reasonable costs of processing your request.
KEEPING YOUR PERSONAL INFORMATION ACCURATE AND UP TO DATE
We aim to ensure the personal information we hold about you is accurate, complete and up to date. Please contact our Privacy Officer if you believe the information we hold is inaccurate or out of date and we will review it.
PROTECTING YOUR PERSONAL INFORMATION
We store information in different ways, including hard copies and in electronic form. We take all reasonable care to ensure the personal information about you is protected from loss, misuse or alteration.
REFUSING TO PROVIDE PERSONAL INFORMATION
You can refuse to provide us with your personal information if you are making general inquiries about our products and services. However we may not be able to answer your request in some cases or conduct business with you if you refuse to disclose the personal information we require.